Newhouse Project Consulting

The 5th Largest Transit System in the Country Deploys Listening Strategy to Capture Employee Feedback

The Client

The 5th Largest Transit System in the Country

The Challenge

Enable leaders with data, insights and best practices by establishing a listening strategy designed to capture direct employee feedback and help shape future decisions within the organization.

How We Helped

  • Identified people development strategies, leader behaviors and employee empowerment opportunities to positively impact engagement and commitment to stay with the organization.  
  • Amplified leaderships’ commitment to building a sustainable foundation to improve diversity, equity, and inclusion in the workplace.
  • Created culture-shaping programs to consistently improve leadership alignment, and established strong individual accountability, and cross-functional collaboration.
  • Increased awareness of inclusive leadership practices and deepened understanding in how mindsets impact organizational culture and inspire behavioral change across the organization.

The Results

 Our employee experience strategy and execution plans built trust and confidence throughout the organization, and engaged detached employees by providing frequent opportunities and platforms to provide candid feedback.